OCAT, Incorporated

Crew Member

Restaurant General Manager, Sr. Assistant Manager, Assistant Manager, Shift Lead

• Restaurant Basics - Delighting Guest, Food Safety Sanitation, Guest and Employee Safety, Security & Daily Cleaning
• Food Preparation - preparing raw ingredients for menu item production
• Menu Item Production - preparing menu items for orders
• Daily Operation - Receiving and Storage, Preventative Maintenance, Opening Procedures & closing procedures
• Guest Assistance - Dining Room/Lot, Dining Room Cashier, Drive-thru Cashier & Drive-thru outside Order Taker

• 16 years old or older (if under 18 must provide proof of age and work permit as required)
• Legal right to work in the United States
• Ability to work flexible hours
• Food handler's certificate according to state or local requirements

• Acts in a friendly, courteous and helpful manner toward customers and co-workers at all times.
• Is punctual and flexible in maintaining hours of employment.
• Exerts high degree of energy and drive to meet customer demands.
• Performs effectively and safely in an environment where there is constant change and minimal direct supervision.
• Presents a tidy appearance with good hygiene.
• Capable of making quick and appropriate decisions.
• Takes action to meet customer needs.
• Can anticipate bottlenecks in service and acts to resolve them.
• Ability to learn quickly.
• Ability to communicate viewpoints and concerns to fellow employees and managers in a constructive manner.